Provide excellent customer service to all and process daily transactions while maintaining accuracy.
This position supervises employees who perform customer service functions and is cross-trained in all deposit operations areas of the bank.
Review loan applications. Interview potential loan clients and present loans to the loan committee and process loans as approved. Assist other lenders as requested. Basic understanding of heavy equipment is helpful. Good customer service skills required.
Provide assistance to producers and account executives in the handling and processing of new and renewal personal and/or commercial lines business. Provide in-house customer service to clients as assigned and requested. Previous experience in insurance preferred.
Attain profit goals through the extension of credit to assigned accounts according to established procedures. Develop market base of customers, and service existing customers by marketing expanded bank services, providing opportunities for relationship building and involving oneself in civic and community organizations. Bachelor’s degree in business related field required; previous banking experience preferred.
Provide quality customer service to all customers and prospective customers. Greet customers extending courtesy, kindness and genuine interest. Cross sell company products and services. Open and process new accounts of all types. Provide customers with relevant information. Assist customers with check, cash card and ATM orders. Research and resolve issues for customers.