Provide quality customer service to all customers and prospective customers. Greet customers extending courtesy, kindness and genuine interest. Cross sell company products and services. Open and process new accounts of all types. Provide customers with relevant information. Assist customers with check, cash card and ATM orders. Research and resolve issues for customers.
This position works closely with management to research, develop, plan, budget, direct and implement a complete marketing plan that supports the strategic goals of the parent company and each affiliate company. Evaluates and implements timely adjustments of marketing strategies to meet changing market and competitive conditions and recommends changes in marketing philosophy and policies as appropriate. Provides internal and external communications about products and services. Develops graphics materials as appropriate. Manages social media content and provides input on website content. Bachelor's degree in marketing or related field. Five years marketing in a business related setting preferred. Banking experience preferred.
Responsible for the management of financial, operational and EDP audit activity for Platte Valley Financial Service Companies, Inc. Develops and implements a comprehensive audit program for the evaluation of management controls. Establishes policies for the financial, operational, technical and administrative functions. Identifies activities subject to audit coverage, evaluates their significance, and assesses the degree of risk inherent in the activity in terms of cost, schedule and quality. Directs and/or performs any specific audits and efficiently coordinates activities with the independent public accountants to avoid duplication of effort. Keeps informed of new developments in bank auditing, state and federal regulatory requirements, and accounting and auditing principles. Bachelor's degree in business or related field or equivalent combination of education and experience. Five years auditing experience preferably in the financial industry. Must be willing to work towards Certified Internal Auditor designation.