Provide quality customer service to all customers and prospective customers. Greet customers extending courtesy, kindness and genuine interest. Cross sell company products and services. Open and process new accounts of all types. Provide customers with relevant information. Assist customers with check, cash card and ATM orders. Research and resolve issues for customers.
Assist customers in person and on the phone with bank card inquiries. Assist the Bank Card Services Manager in all areas including processing, maintaining files and daily reports, ordering supplies and serve as a back-up in the department. Greet customers and assist as needed. Previous customer service experience and experience in cross selling products is preferred as well as the ability to assist customers with problem resolution.
As a member of the central processing team, this person is responsible for preparing and processing closing documents for all types of mortgage loans for a variety of PVC locations.
Greet customers and assist as needed. Provide clerical support to the Mortgage Lending Department including assisting with customers, answering telephones, preparing documents, filing, scanning and other assigned duties. Maintain calendars and schedules as appropriate. High School diploma or equivalent required. Experience with Microsoft office required. Previous administrative support experience preferred.
Review loan applications. Interview potential loan clients and present loans to the loan committee and process loans as approved. Assist other lenders as requested. Basic understanding of heavy equipment is helpful. Good customer service skills are required.